Last updated: October 31, 2026
Terms of sale and reservation
1. Parties and scope
These terms govern the relationship between Schwarz Signature Sàrl, Grand'Rue 7, 1034 Boussens (UID CHE-207.155.343), which operates the Art Pop brand ("Art Pop"), and anyone who uses artpop.ch, creates an account, joins the Club, or reserves or buys a piece. By reserving, you accept them.
2. No online sales
artpop.ch is a showcase. You can discover and reserve pieces there, but no piece can be bought or delivered online. The sale is concluded only in store, at pickup, against payment of the balance.
3. Territory
Our services are for customers in Switzerland. Pieces are collected only from our stores in Switzerland. We do not ship and do not sell abroad.
4. Prices
Prices are in Swiss francs (CHF), including 8.1% Swiss VAT (VAT no. CHE-207.155.343 VAT). The price shown at the time of reservation applies and is guaranteed during the pickup period.
5. Customer account and welcome offer
Accounts are free and opened with a code sent by e-mail. Opening one subscribes you to Art Pop e-mail announcements; you can unsubscribe at any time with one click or from your account. A new account receives a welcome discount (10% unless stated otherwise) on its first reservation, once per person, not combinable and not exchangeable for cash. Discounts obtained abusively (e.g. multiple accounts) may be cancelled.
6. Art Pop Club
Online reservation is reserved for Club members. Membership is an annual subscription paid online; it renews automatically and can be cancelled at any time from the member area. It remains active until the end of the paid period and is not refunded pro rata.
7. Reservation and deposit
A reservation is confirmed by paying online a deposit of 30% of the price (rounded up to the franc) through our payment provider Stripe. You receive a confirmation e-mail with a QR code. During the pickup period, the piece is taken off sale and held in your name at the chosen store.
8. Pickup period: 14 days
The reserved piece must be collected within 14 days of paying the deposit, at the store named in the confirmation, during opening hours. The deadline is in your confirmation e-mail and in your account.
9. Uncollected piece: deposit forfeited
After 14 days, the reservation expires automatically and the piece goes back on sale. The deposit is definitively retained by Art Pop as a flat-rate compensation for holding the piece, unless agreed otherwise in writing beforehand (e.g. an extension requested before the deadline).
10. Cancellation
An unpaid reservation can be cancelled free of charge from your account. After payment, you may give up the piece at any time; the deposit is then not refunded. If Art Pop cannot hand over the piece (damaged or unavailable), the reservation is cancelled and the deposit refunded in full.
11. Pickup and payment of the balance
Pickup is on presentation of the reservation QR code. The balance is paid on site by card, TWINT or cash. Ownership and risk pass to the customer at pickup. Transport is at the customer's expense and responsibility; our team helps load the vehicle.
12. No right of withdrawal
As the sale is concluded in store, there is no right of withdrawal. Swiss law provides no general right of withdrawal for distance contracts.
13. Inspection and warranty
Each piece is inspected with you at pickup. Visible defects must be reported then. Variations in tone, gloss and drips inherent to hand-sculpted, hand-painted work are not defects. Otherwise, the warranty is governed by the Swiss Code of Obligations.
14. Data protection
The processing of your personal data is described in our privacy policy, which forms part of these terms.
15. Governing law and jurisdiction
These terms are governed by Swiss law, excluding the Vienna Convention on the International Sale of Goods. Jurisdiction is Boussens (VD), subject to mandatory jurisdictions provided by law, in particular at the consumer's domicile.